PrePurcasing sending multiple emails

Incident Report for UC Davis: CA&ES Dean's Office

Resolved

This incident has been resolved.

Posted Aug 16, 2018 - 07:14 PDT

Monitoring

We have deployed a fix and are monitoring. If you have been experiencing this issue, you should log out and log in again (preferably close your browser window)

Posted Aug 15, 2018 - 14:01 PDT

Update

Part of the issue seems to be if the user uses any uppercase chanters in their user name when logging into CAS

Posted Aug 15, 2018 - 13:22 PDT

Update

Fix didn't work correctly. Still need to investigate further.

Posted Aug 15, 2018 - 11:39 PDT

Identified

Identified problem. We will be deploying a fix shortly.

Posted Aug 15, 2018 - 11:11 PDT

Update

If you are receiving duplicate emails every 5 minutes, you may want to change your email settings to send daily until we fix this.

Posted Aug 15, 2018 - 10:27 PDT

Investigating

PrePurchasing is sending multiple emails for some users.
We have identified the problem, but are investigating what is causing the problem.

Posted Aug 15, 2018 - 10:16 PDT

This incident affected: PrePurchasing.